shipping policy

After your order is placed I will sit down surrounded by all my packing supplies and pack up your new artwork with intentional care. I want nothing more than for your art to arrive at your door safely and quickly. I appreciate your understanding that I am not a big cooperation with many employees ensuring your order ships as soon as you click “place order.” I’m so glad you are supporting my small business and investing in original art you will love.

DOMESTIC

For all domestic orders I will ship within 5 business days. If for any reason I am unable to ship your order in this time frame I will contact you to let you know when I will ship it.

INTERNATIONAL

Unfortunately, I am unable to offer international shipping at this time. I am ever evolving as an artist and business owner and hope to offer this in the future.

My artwork arrived damaged OR was not delivered OR was lost OR was stolen from my doorstep. Is this something you can help with? We are not liable for any mishandling or failed delivery by the shipping service (USPS or UPS, domestically or internationally), and we are not liable for any damage incurred post-delivery. We work hard to package each order with care in sturdy flat mailers and tubes so that it arrives undamaged, and we suggest you handle your new artwork with care when framing and stretching. Please be kind when reaching out and remember that we do not run the post office or UPS, and we have no control over the treatment of your package in transit! It’s just as much of a bummer for us to see damaged prints as it is for you to receive them.

That being said, this is how we typically handle situations that fall outside of our control:

Not Delivered / Lost / Stolen: If your package is marked “Delivered” and yet is nowhere to be found on your doorstep, please first check your confirmation email to ensure that you input the correct shipping address. We are unable to replace any print order for free if the shipping address is incorrect. This does happen occasionally, and it is not uncommon to have the package returned here to the studio. If that is the case, we are more than happy to forward it to your correct address, though we ask that you pay for the postage. If the address is correct and you believe your package to have been lost, stolen, or if you missed the delivery, you must contact the shipping service personally. Unfortunately, there isn’t anything we can do on our end, so we are unable to address any failed delivery or theft issues directly. If a package is unable to be delivered, and is returned to our studio, we are happy to reship, but ask that you pay the for the additional postage. We are unable to reprint/recreate any order for free that has been not delivered, lost, or stolen.